chat id : 3a633bce-5e17-436a-95fc-3de7c8b02f83
Problem : passwordsigninandhelp
> passwordsigninandhelp
Aileen > Hello guest_, Thank you for contacting Comcast Live Chat Support. My name is Aileen. Please give me one moment to review your information.
guest_ > Hey
Aileen > Hi! Welcome to Comcast! How may I help you?
guest_ > I can't remember any of my account info
guest_ > but I need to log on to my comcast account so I can figure out my phone number
guest_ > I'm really high right now too
Aileen > I understand that you are having an issue with your Comcast Username and Password. I apologize for the frustration.
guest_ > Haha it's no problem I'm high
Aileen > May I have your name please?
guest_ > Martin H. Rose
guest_ > can I have a copy of this chat emailed to me too after?
Aileen > Hello Martin.
guest_ > Hello Aileen
Aileen > Yes, you can click on the End Session button and click on the View Transcript to have a copy of this chat.
guest_ > Cool so can I just give you some information to confirm it's me so I can get on my account?
Aileen > Yes, please provide the account number, name on the account and the service address.
guest_ > Martin H. Rose
guest_ > 2817 N. Damen Ave Apt 1 Chicago IL 60618
guest_ > I have my customer
guest_ > #
guest_ > I don't know what my account # is
Aileen > That's fine. The last 4 digits of your SSN will do.
guest_ > xxxx
Aileen > Thank you. Can you give me a minute more to pull up your account?
Aileen > I am now able to pull up your account and it shows here that the username is: martin2817
Aileen > I will have to reset the password for this and please be advised to change it later once you are able to sign in.
guest_ > where do i sign in?
Aileen > Please go to www.comcast.net and click on Email.
guest_ > okay i don't know my password
Aileen > I'm sorry, Martin.
Aileen > I am now in the process of changing your password. It is currently asking me for a 4 digit CPNI pin since you are also a proud subscriber of our COMCAST phone service. May I have your 4 digit CPNI pin?
guest_ > no
guest_ > I don't know it
guest_ > why would I know this
Aileen > The PIN was mailed to you after the phone service was installed.
Aileen > Please answer instead the Security Question: What is your favorite beverage?
guest_ > I throw everything from Comcast out
guest_ > Coke
Aileen > Thank you.
Aileen > The new password for martin2817 is : xxxxxx
Aileen > Please try to sign in and tell me if it works.
guest_ > WE DID IT AILEEN!
Aileen > That's great!
guest_ > I have a question for you though
Aileen > For you to change your password, please open this link: http://customer.comcast.com/Pages/Help.aspx Select Users and settings tab for you to log in.
guest_ > I have the phone service
guest_ > and I just got a fax machine
guest_ > I don't know what # to use for my fax #
Aileen > I see. For you to use your fax machine, you need to have a second line.
guest_ > but I don't want to use my first line
guest_ > I just want to use it for faxes
guest_ > I don't have a phone
Aileen > I see.
Aileen > You can use the first line for your fax, however it is better for us to test the phone line for a dial tone first so as to verify that the line is working.
guest_ > can you do that for me?
guest_ > or give me the #
Aileen > The telephone number is : (773) 360 - 7484
guest_ > thanks
guest_ > that's my number right?
Aileen > Yes, that is your primary number. I will have to make sure that line is working. The eMTA (Arris) needs to be reset and this may take about 2 minutes. Would that be okay with you?
guest_ > yes
guest_ > So my internet is extremely slow now
Aileen > No worries, that is normal after we re-provision the equipment.
Aileen > It is advised that you power cycle the modem router and computer in sequence.
Aileen > Powercycle is the same as rebooting your computer. The purpose for this is to refresh the settings of your equipment. This will result in faster connectivity. Here are the steps on how to powercycle: 1. Turn everything off 2. Wait for 60 seconds 3. Turn on your cable modem first 4. Turn on your router (if applicable) 5. Lastly, turn on your computer
guest_ > my internet is fine now
guest_ > what's up with the fax
guest_ > can I fax shit now?
guest_ > what's the haps on the facts of fax?
guest_ > my final raps are similar to spinal taps
Aileen > The phone line is ready so you can set up your fax maxhine on that line.
guest_ > my words should be on vinyl wax
guest_ > awesome
Aileen > Would there be anything else I can assist you for today?
guest_ > tell me what you thought of that freestyle
Aileen > You've got talent on poetry and it's pretty amazing. :-)
Aileen > Analyst has closed chat and left the room
Thursday, March 3, 2011
Tuesday, March 1, 2011
Guy Fieri
twilightz0nek9s 2:09 am
yo
u know guy fierri from the food channel?
someone needs to call the fashion police on him
mistermartyrose 2:09 am
sorta
blonde?
chubby?
twilightz0nek9s 2:09 am
like for real
yeah
they gave him some show on not food tv
like a game show or something
saw an ad today
mistermartyrose 2:11 am
yeah i saw it too
something about a minute
mistermartyrose 2:30 am
like
jerk off in a minute flat
and you win 1m
with that douche yelling in your ear
twilightz0nek9s 2:31 am
lol
nothing in the world makes me lose wood like that guy
mabye 2 girls 1 cup
maaaabye
mistermartyrose 2:31 am
lollolollo
yo
u know guy fierri from the food channel?
someone needs to call the fashion police on him
mistermartyrose 2:09 am
sorta
blonde?
chubby?
twilightz0nek9s 2:09 am
like for real
yeah
they gave him some show on not food tv
like a game show or something
saw an ad today
mistermartyrose 2:11 am
yeah i saw it too
something about a minute
mistermartyrose 2:30 am
like
jerk off in a minute flat
and you win 1m
with that douche yelling in your ear
twilightz0nek9s 2:31 am
lol
nothing in the world makes me lose wood like that guy
mabye 2 girls 1 cup
maaaabye
mistermartyrose 2:31 am
lollolollo
Tuesday, February 22, 2011
lol
mistermartyrose 12:11
this girl said im a savant today
poker savant
xallenc05x 12:11
idiot savant perhaps
mistermartyrose 12:12
HAHA
this girl said im a savant today
poker savant
xallenc05x 12:11
idiot savant perhaps
mistermartyrose 12:12
HAHA
Saturday, February 12, 2011
looool
Matthew Rubin:
Free 1000 rollover minutes from AT&T! Works with all phones!
Text "Yes" to 11113020
Ryan Lockard:
You get hacked?
Matthew Rubin:
No, slickdeals
Free 1000 rollover minutes from AT&T! Works with all phones!
Text "Yes" to 11113020
Ryan Lockard:
You get hacked?
Matthew Rubin:
No, slickdeals
Tuesday, February 8, 2011
God's Chosen People
Nathan: yo do u like whipped cream cheese or regular on bagels?
TJ: not a big fan of either why
Nathan: Ok
TJ: that was random
Nathan: yeah
conducting a poll
i think whipped is waaay better
was curious what other people thought
since i was eating bagel chips and lox w/ cream cheese
oh i gotta ask matt rubin
hes a jew
obv likes bagels
Nathan: Yo
Nathan: do u like whipped cream cheese or regular on bagels?
Matt: all jews dont eat bagels
Nathan: lolol
Matt: i usually buy the regular since whipped is overpriced
TJ: not a big fan of either why
Nathan: Ok
TJ: that was random
Nathan: yeah
conducting a poll
i think whipped is waaay better
was curious what other people thought
since i was eating bagel chips and lox w/ cream cheese
oh i gotta ask matt rubin
hes a jew
obv likes bagels
Nathan: Yo
Nathan: do u like whipped cream cheese or regular on bagels?
Matt: all jews dont eat bagels
Nathan: lolol
Matt: i usually buy the regular since whipped is overpriced
Bringing the Blog Back
twilightz0nek9s(10:50:32 PM): obv
twilightz0nek9s(10:50:43 PM): i mean i think im pretty hot
twilightz0nek9s(10:50:51 PM): like if i could clone myself i would definitely have sex with me
twilightz0nek9s(10:50:43 PM): i mean i think im pretty hot
twilightz0nek9s(10:50:51 PM): like if i could clone myself i would definitely have sex with me
Tuesday, September 21, 2010
marriage advice from a guy who almost got divorced
hoonist
i don't want to fold the towels
mistermartyrose
looool
hoonist
but i don't want to get divorced either :-D
i don't want to fold the towels
mistermartyrose
looool
hoonist
but i don't want to get divorced either :-D
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